The platform provides an innovative tool in the field of contact center communication analysis using AI-based technologies, allowing to perform multidimensional analysis verbal and textual communication content: from independent automatic identification of the object of address to in-depth analysis of employee compliance with multi-variant scripts and communication standards. DEERAY platform allows to: • monitor operator work in order to improve speed and quality of citizen calls processing, including analysis by subject; • determine each operator profile and automatically discover problem areas for subsequent effective training; • identify negative responses from citizens at the moment when they appear; • build a transparent employee incentive scheme; • identify information leaks in communication; • automatically identify subjects and objects of calls from citizens without creating dictionaries by Customer; • identify attitude of citizens to objects of interest by Customer; • get personalized objective analytics in real time. The platform provides extensive functionality for monitoring work quality of contact center operators, including both semantic and acoustic analysis.

Ability to recognize many different sounds and use them as alarms or triggers for recording or other events.

Multifunctional video analytics platform allows to implement various scenarios in different business areas: control and optimization of production process and control of safety compliance; production automation; diagnostics monitoring and control system; retail business: identification of shoplifters, analysis of visitor flows; recognition of railway car numbers and video analysis of commercial condition of cars; sports video analytics: analysis of athletes technique and assessment of physical fitness and many others.

Solution to improve enterprise performance using computer vision technology. It allows to get statistics on employee work, fulfillment of regulations and track equipment downtime.

Solution that allows to track queue length in a shop using computer vision. If queue length exceeds the preset value, you will get notification via e-mail and SMS.

AI-based video analytics for smart cities.

Face recognition software. Supports cameras, servers and clouds.