Industry:
Features:
Functions:
in the Russian software registry
Виртуальная АТС Telcom allows to quickly create a corporate telephone network tailored to the needs of your business. You can connect different multichannel landline numbers to the cloud PBX and ensure free communication between company employees.
Setting up Виртуальная АТС Telcom does not require any technical skills. Everything is convenient, you can easily set all needed options by yourself in the personal account on the web portal. We have prepared ready-made packages for our clients including a lot of useful business functions. Our IT specialists will help you to configure them at any time.
Analog for:
3CX ,
Sangoma (PBXact, Switchvox, FreePBX, Asterisk) ,
Cisco Call Manager Business Edition ,
Cisco IP Contact Center ,
Cisco Meeting Server ,
Cisco IP Contact Center (IPCC) ,
Cisco Call Manager Express
"Video-Kontur"
Functions:
Audio billing , Video billing , Online board , Security
B2B companies lose time and money due to unstable video conferencing, use of external software and security policy violations.
Our system provides stable video conferencing in all browsers and operating systems. You can display over 100 participants simultaneously in FULL HD quality. The application includes built-in online board, record saving feature and meeting moderation system working in two modes.
We are interested in cooperation with large companies having a network of distributed offices or large number of employees, as well as with government institutions and universities.
Analog for:
Zoom ,
Microsoft Teams
in the Russian software registry
Speech analytics platform
Functions:
Analytics , Speech analytics , Semantic search , Processing of data flows , Supporting multiple languages
The platform provides an innovative tool in the field of contact center communication analysis using AI-based technologies, allowing to perform multidimensional analysis verbal and textual communication content: from independent automatic identification of the object of address to in-depth analysis of employee compliance with multi-variant scripts and communication standards.
DEERAY platform allows to:
• monitor operator work in order to improve speed and quality of citizen calls processing, including analysis by subject;
• determine each operator profile and automatically discover problem areas for subsequent effective training;
• identify negative responses from citizens at the moment when they appear;
• build a transparent employee incentive scheme;
• identify information leaks in communication;
• automatically identify subjects and objects of calls from citizens without creating dictionaries by Customer;
• identify attitude of citizens to objects of interest by Customer;
• get personalized objective analytics in real time.
The platform provides extensive functionality for monitoring work quality of contact center operators, including both semantic and acoustic analysis.
Analog for:
Nexidia Analytics AI ,
people.ai ,
gong.ai
ECOFON
Functions:
Communication platform , Video conferencing service , Message transmission , Document exchange
ECOFON messenger is a free application for messaging and making audio and video calls. It is used in more than 170 countries. It is simple and reliable and it provides confidential communication. It has group chats for communication. You can easily stay in touch with your family and friends for free.
Analog for:
WhatsApp ,
Viber ,
Skype